We Care About Your Privacy
The Information We Collect
Many of our services may require the supply of personal information. When contacting us, we may ask for details such as your name, email address and telephone number.
What We Do With The Information
All of the information collected from the website is solely used for the purposes outlined in this document. We do not divulge any information to anyone outside of Sorella without prior consent from the website visitor.
How We Make Your Information Secure
Sorella take every necessary step to ensure that your personal information is secure. We follow strict policies and follow best practice standards of security when collecting personal information. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What We Collect
Through the use of contact forms, enquiries and call back requests we may collect, but are not limited to, the following information:
contact information including email address and phone number
demographic information such as location
preferences and interests
What We Do With The Information We Collect
We try our best to understand your needs and provide you a high level of service. We may use the information collected for the following reasons: Internal record keeping to improve our products using your email addresses.
Cookies are files which can be placed onto your computer’s hard drive, with your prior consent. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your preferences, and respond to you as an individual.
Please visit: http://www.aboutcookies.org for more information on cookies.
At Sorella, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse the traffic to our website and tailor it to our customer’s needs. This information is only used for the purpose of statistical analysis and the betterment of your user experience. You can choose whether to accept cookies, or not. Many web browsers accept cookies. You can decline cookies in your browser settings if you wish. However, our website and many others may no longer function correctly.
If you accept cookies, we can see which pages our visitors find useful and which are not. This provides us with information to be used for a better user experience. Cookies do not allow us to do anything untoward like gain access to your computer.
This website uses the following cookies:
Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is anonymised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
Google AdWords: We use the Google Advertising platform to promote our services. The cookies from Adwords allow us to provide a better advertising experience
Facebook Advertising: We use Facebook advertising conversion tracking and retargeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising.
Third Party Links
This website may contain links to other websites. However, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and as such are not governed by this privacy statement.
Hyperlinks on this site may be shortened to hide long links for functionality and tracking.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways: if you have previously agreed to us using your personal information for direct marketing purposes, you may opt-out at any time by emailing us which you can do via the website.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held then please contact us. If you notice or know that any information we are holding about you is incorrect, please write to or email us as at the address detailed on the website. We will correct any information you indicate to be incorrect as soon as possible.
How To Opt Out Of Cookies
Variations To The Policy
We reserve the right to alter and change information provided in this document at our own discretion and therefore this document should be regularly referred to for updates and variations. If you have any questions regarding this policy, our contact details are as follows:
5 Industria House,
+44 (0) 1534 745 451